Transuniverse Forwarding is addressing improved welfare at work

Burnout or bore out, stress, depression are topics that sadly crop up over and over again in the media. The number and duration of days of absence is rising, suggesting the need for a preventive psychosocial welfare policy.  “Transuniverse Forwarding is at the leading edge here. Our company is going beyond the legal requirements,” says HR manager Valérie Van Haver.

When a job stops energising the worker and drains his or her energy instead, it threatens to become a source of mental problems. The welfare legislation therefore obliges employers to keep an eye on their employees’ psychosocial stress. To get a picture of possible risks at Transuniverse, we decided to carry out a ‘risk analysis of psychosocial aspects’ together with the prevention and welfare firm IDEWE. In November, both white-collar and blue-collar workers will receive a questionnaire which will be processed by IDEWE in total confidence.

The ‘five Ws’ and ‘welfare indicators’ will both be used. The 5 Ws relate to Work content, Working environment, Working conditions, Working relationships and Work organisation. They should reveal what is going well at the moment and what is going less well. The welfare indicators bring to light both positive factors (such as satisfaction, intention to stay in the job and so on) and negative signals (aggression, discrimination, stress, absenteeism, burnout etc.).

“On the basis of this analysis, we want to develop a policy in the company that increases awareness of psychosocial welfare in the workplace, so that every employee feels good. This will be reflected automatically in the absenteeism figures, satisfaction and productivity of our colleagues. Once the results of IDEWE’s analysis have been communicated to the staff, we will launch a working group to set up a specific action plan,” says Valérie Van Haver.

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