Quality Officer
We are looking for a real problem-solver!
Are you the motivated claims handler we’re looking for to strengthen our team?
Your duties consist of:
- You are the point of contact for customers regarding damage and claims reports and follow up on these meticulously;
- You provide accurate and comprehensive information and analyse the situation alongside the departments concerned;
- You register and follow up on claims according to set guidelines and procedures.
Your profile
- You have excellent communication skills – both internal and external communication are crucial.
Customer satisfaction is a priority and communication across different departments is a daily occurrence. - You can set priorities and you are proactive.
- You can express yourself easily in Dutch, French and English.
- Knowledge of CMR legislation is a plus point.
What we offer
A challenging position in a growing international environment, career opportunities, salary package in line with the market and training by experienced colleagues.
Interested in this job?
Please send your CV to ellen.decock@transuniverse.be or call Ellen De Cock on +32 9 253 31 88 for more information.